CX Strategy
& Design
Customer experience is where brands and people connect on a deeper level

About
Customer experience is more than just a buzzword—it’s the foundation of every meaningful brand connection. At Born05, we develop CX strategies and designs that put the customer at the heart of everything. By understanding your audience and your business, we create seamless, impactful experiences across every touchpoint, ensuring your brand resonates at every stage of the journey.
We blend research, strategy, and design to build CX solutions that not only meet expectations but exceed them. From mapping the customer journey to creating personalized interactions, we help brands build stronger, lasting relationships that drive growth and loyalty.
Customer experience happens whether you’re intentional about it or not
Timo Wilbrink
Creative Director - Digital